دانلود رایگان مقاله نقش ارزیابی شناختی و احساسات اعضای خانواده در سیستم تجارت خانوادگی

ABSTRACT

Emotions are valenced and specific affective reactions to the perception of situations, events, objects, or people. They influence thoughts, motivations, and behaviors and can play an important role in family business strategy and decision making. We, therefore, explore the process of discrete emotional response and the factors that elicit emotions of family members in the context of the family business system. Our discussion: (1) defines and differentiates emotions and related terms, (2) applies appraisal theory as a framework for understanding discrete emotions from the perspective of a family member in the context of the family business system, (3) identifies the consequences of discrete emotions, and (4) discusses areas of future research for examining emotions in family business systems

6. Conclusions

It is hoped that not only family business researchers but also family businesses will benefit from an improved understanding of the influence of discrete emotions on business strategy and decision making. An understanding of appraisals and specific emotions is important because it can help family business researchers understand how the characteristics of situations and interpersonal dynamics relate to emotional response and subsequent decisions and behavior. Future research should consider not only dimensions of affect but also appraisals and specific emotions in order to determine the experiences within family businesses, as well as how those emotional experiences impact decisions and behaviors. Our discussion makes a contribution by going beyond the vague notion of viewing ‘‘people in family firms as happy (or angry)’’ (Rafaeli, 2013, p. 297). We discuss and answer challenging questions regarding research on emotion in family business. Using an appraisal theory framework we: (1) provide a very specific definition of emotion, (2) consider possible antecedents or causes of emotions in the family business system, (3) discuss the consequences and outcomes of specific emotions, (4) recommend various ways to measure and assess emotions, including both individual and group-level emotions, and (5) discuss implications of individual-level emotion research within a broader strategic management framework.