Conclusion and Recommendation
The objective of this study was to study the innovation factors that lead to the creation of competitive advantages in the frozen food industry at the SME level. The results showed that external factors that lead to innovation come in two forms. At the micro level, there is market orientation, which consists of customers, suppliers, and the industry, and at the macro level there is the international context, which consists of regulations and national support. The research results showed that leaders of SMEs need to adjust and be ready to face economic changes occurring globally, regionally, and locally. In addition, they need to adapt to these changes. Innovation is an important weapon that can be used to improve and strengthen a business so that it can create competitive advantages equal to or greater than those of foreign businesses and thereby realize sustainable economic development. This research has only examined the context of the frozen food industry at the SME level. In the future, a comparative study between small-scale and large-scale frozen food companies should be conducted to build an in-depth understanding of the conformity, similarity, and contrast of business development at different levels. Such a study would enhance understanding of the total picture thoroughly and could be used to pave the way for the development of the frozen food industry in Thailand.