CONCLUSION
Broadway theater faces the same challenges as many other industries in which businesses are wrestling with evermore discerning customers who demand ever-greater value for every dollar spent. Moreover, producers on Broadway share a landscape all too familiar to business leaders everywhere: rapidly changing markets requiring huge judgment calls; pressure to create new and innovative products and the need to inspire individuals in a team environment. For well over a hundred years, Broadway has successfully survived economic cycles of boom and bust. Indeed, it has not only survived but prospered. Both its creative outputs, assessed by critically acclaimed plays and musicals, and its business outputs, measured by jobs and profits, are prodigious. This survival and growth has been due, in large measure, to the leadership of the industry. This has been provided by producers who have trusted their own intuition by building and mobilizing the resources — human, financial and operational — that are needed to achieve creative and commercial success on Broadway. This paper has sought to establish the lessons that can be learned from these successful leaders with the objective of providing guidance for leaders in other business sectors. Broadway producers are notable exemplars of effective leadership in action. The research reported in this article can be useful in aligning the interests of both individuals, seeking to develop their leadership capability, and organizations keen to provide leadership development. The leadership learning framework developed as a result of our research with Broadway producers provides clear indicators about the areas on which individuals and organizations should focus in order to develop leadership knowledge and skills.