دانلود رایگان مقاله انگلیسی برخورداری از حریم خصوصی در گفت و گوی تلفنی - تیلور و فرانسیس 2018

ABSTRACT

Privacy is a major concern when new technologies are introduced between public authorities and private citizens. What is meant by privacy, however, is often unclear and contested. Accordingly, this article utilises grounded theory to study privacy empirically in the research and design project Teledialogue aimed at introducing new ways for public case managers and placed children to communicate through IT. The resulting argument is that privacy can be understood as an encounter, that is, as something that arises between implicated actors and entails some degree of friction and negotiation. An argument which is further qualified through the philosophy of Gilles Deleuze. The article opens with a review of privacy literature before continuing to present privacy as an encounter with five different foci: what technologies bring into the encounter; who is related to privacy by implication; what is entailed by the spaces of Teledialogue; how privacy relates to projected futures; and how privacy is also an encounter between authority and care. In the end, it is discussed how privacy conceptualised as an encounter is not already there surrounding people or places but rather has to be traced in the specific and situated relations between implicated actors, giving rise to different normative concerns in each case.

Discussion

The introduction of technologies meant to keep authorities surveillant to the health, welfare and well-being of citizens often raises debates about the implications for privacy. Similarly, the Teledialogue project carried implications for the privacy of case managers and INFORMATION, COMMUNICATION & SOCIETY 13 placed children. What is meant by privacy, however, is often unclear and contested – both in Teledialogue and in general.

In this article, we have sought to ground privacy in empirical material from Teledialogue and from this outset to conceptualise privacy as a Deleuzian encounter. First of all, the notion of an encounter implies that privacy is relational and emergent rather than a priori tied to individuals or surrounding properties. In the words of Deleuze & Parnet (2006, p. vii), it is what is between children, case managers, pedagogues, the DDPA, boyfriends and so forth that configures privacy in Teledialogue. Secondly, an encounter is by definition a thoroughly heterogeneous phenomenon irreducible to either of its constituents – legal rights, technical set-ups or human concerns – overflowing either category. As such, privacy is differently composed for Kevin and for Kate. Thirdly, an encounter creates friction and implicates empirical negotiations. It is not only through frictions that privacy becomes articulated – and thus potentially visible to as researchers – but also that we may derive normative and political concerns immanent to the encounter (see also Deleuze, 1992, p. 163). Politically and analytically, privacy thus seizes to be something that is either undermined or enhanced but rather encountered in continuously heterogeneous ways.