دانلود رایگان مقاله انگلیسی سنجش شادی کارکنان: تجزیه و تحلیل ابعاد مشارکت کارکنان - اشپرینگر 2018

Abstract.

Employee happiness or well-being is crucial in any organization as happy employees are said to be more committed in their work. In measuring happiness, one of the important aspects that should be considered is the level of employee engagement. A two-phase study was conducted to identify dimensions of employee engagement involving a focus group and a survey. During the focus group, various aspects of work that make them engaged were identified. At a later stage, items were developed based on the identified dimensions and data were collected from 9653 respondents. Using a principle component factor analysis, the results indicate the existence of three factors that explained engagement. The results of regression analysis show that all three factors significantly influence employee happiness. This three-factor engagement model should be used to gauge the levels of employee engagement so that their levels of happiness can be enhanced.

4 Conclusion

Employee happiness is important to ensure high productivity. One of the predictors of happiness is employee engagement. This paper is meant to examine the dimensionality of engagement construct and to investigate its influence on employee happiness. The results of factor analysis show that engagement constitutes three dimensions namely administrative process, leadership, and job satisfaction. These factors are found to significantly contribute to employee happiness. Therefore, management should highly consider these factors in ensuring that employees are happy and are able to execute their roles and responsibilities effectively in providing excellent services to their prime customers, which are the students. Future studies should use this measure of engagement in evaluating the levels of employee happiness in conjunction with other existing measures in order to further establish its validity.