Conclusions
Further studies are required to identify and understand why the phenomenon of violence against women still creates a feeling of discomfort among operators, despite the huge evidence provided by institutions and despite the training paths that have been developed in recent years (Regione Emilia Romagna 2013).
The training of qualified personnel with a higher awareness and knowledge of the phenomenon and of the adequate instruments to discover and manage abuse cases in an efficient manner (WHO 2013b, ISTAT 2015) is definitely one of the answers to the problem. However, it is necessary that all the involved healthcare professionals are sensitised towards the problem and that they are properly trained to approach and assess the abused woman and not solely regarding medical care. Operators need to be trained in the management of each case, by means of specific training courses that are not simply limited to knowledge but that targets an in-depth examination of the related and complex problems, which question stereotypes and prejudices and enhance the understanding of the psychosocial consequences of violence against women. Training needs to be multidisciplinary and must concern the different aspects of the answer to violence: identification; safety assessment and protection planning; communication and clinical skills; recordation of the referenced episodes; and an offer of caring pathways (WHO 2013b).
Moreover, the healthcare operator needs to cooperate with other services to offer women overall help, which is able to consider all the aspects of the problem of violence, from the health aspect to the social and caring aspects.
It is probably necessary to develop and debate the theme of gender violence first within society because it is a phenomenon that continues to be based on a perspective of gender differences and of the lower power of women in culture and in society (Jewkes 2002).