5 Discussion and Conclusion
A lack of theoretical SSCM developments and practically relevant research has been bemoaned in literature (Carter & Easton, 2011; Markman & Krause, 2016; Montabon et al., 2016; Pagell & Shevchenko, 2014; Reefke & Sundaram, 2017; Winter & Knemeyer, 2013). This study makes a contribution in this context through the investigation, description, and evaluation of structures, relationships, and dependencies in SSCM.
5.1 Overview of Research Artefacts
The shown adaptation of the Delphi method supported the simultaneous creation and evaluation of SSCM factors (Tables 9, 10, 11, 12) and decision models of their interactions, i.e. for SSCM transformation (Figure 7 and Table 6) and SSCM maturity development (Figure 8 and Table 8). Thus, the characteristics of the method were uniquely leveraged, especially the combined insights of domain experts, the possibility of providing structured feedback, and the refinement of ideas and decision model designs over multiple rounds. The decision models may provide integrated operational, procedural and strategic support for SSCM transformation and maturity development through the description of strategic goals, operational and tactical priorities and structured processes to follow. Detailed overviews regarding the importance of influential factors can further support decision makers in SCs. Evaluation of the artefacts is achieved through the positive expert ratings supporting their credibility and applicability. This is further strengthened by discussing the impact of these tools in order to support SC managers in their daily operations as well as the long term strategic trajectory of the SC.