Conclusion: How to Expand and Sustain Systems Change
SAMHSA has presented a case study on how social marketing strategies can be applied in local communities to support systems change. These strategies include authentic collaboration with audiences, including sensitivity to those audiences’ cultural and linguistic needs; the creation of national partnerships to support local-level collaborations; persuasive storytelling by children, youth, young adults, and family members who have experienced mental health challenges; the use of both local and national outcome and cost data to demonstrate efficacy of the new approach; and the development of galvanizing events on the national level to disseminate data, highlight stories, strengthen partnerships, and support local social marketing efforts.
Although this case study has focused on the topic of children’s mental health, the strategies discussed can be applied to any national program with the goal of creating systems change on the local level. Through the community-based case studies presented, it has been shown that social marketing efforts can result in professionals from a variety of disciplines coming together with the people they serve to identify mutual goals, create a shared vision and language, implement new ways of doing business, and ultimately make fundamental changes to their systems.