Conclusion and discussion
Combining marketing and human geography literature, the concept of the “sustainable temporary store” (Pomodoro, 2013) could be enriched. From the perspective of slow fashion retailing start-ups, five relevant properties of pop-up retailing could be identified: moderate scarcity in terms of the time of the pop-up retailing (six months to one year), an immersive, multi-sensory and interactive store environment, aesthetic interstitiality (unusual location or exterior store design), evental interstitiality ( festival-like programming) and the need for social media marketing in the pre-experience, experience and post-experience phases.
The empirical case of one “sustainable temporary store” in the Netherlands shows that a starting retailer can use these properties to successfully build and promote a retail brand and a unique value proposition in slow fashion retailing. In how far is the “Het Strijken” pop-up retail experience generalizable? On the grounds of the methodological choices, the case can be qualified as critical. It could be shown that “Heet Strijken” used all relevant properties of the “sustainable temporary store.” However, the entrepreneur could not sufficiently develop a retail concept into a sustainable business model due to the lack of knowledge and skills in business modeling and the lack of financial resources. Also, aesthetic interstitiality eventually turned into a challenge as customers on the long run preferred to shop in a territory with a matching cluster of small boutiques and hospitality offerings.