Abstract:
Currently Namibia disseminates health information to the communities manually through health extension workers from the Centre for Disease Control (CDC) travelling to the communities for health campaigns, distribution of pamphlets and roadshows. Dissemination is also through community radio stations and the television. Taking into consideration that Namibia is a vast and sparsely populated country, this manual system of dissemination is not efficient and effective. The use of mobile devices has become a significant part of our everyday lives. This study is centred on the development of a prototype mobile application for health information sharing and dissemination, by taking advantage of the fact that Namibia currently has a cell phone ownership rate of 110%. The study employed a qualitative approach as the first phase of the research, applying an interpretive and a qualitative multi-case study research design. Semi-structured interviews, focus group interviews, questionnaires and document sampling were used as data collection methods to identify the system requirements for the prototype mobile application. Health personnel, IT experts, and health policy makers from two Windhoek hospitals, the Ministry of Health and Social Services, the CDC and members of the community were participants in this research study. SPSS was used to analyse the quantitative aspects of the data, while the qualitative data was reduced, rearranged and integrated to come up with a theory. The information collected focused on the distribution of cell phone ownership, current channels of health information access, prevalence of diseases, literacy levels and frequency of visits to health facilities in the sample as a reflection of the general populace. Through laboratory experimentation, the second phase of the study led to the development of a prototype mobile application. The mobile application content covers the common diseases in Namibia, their definition, the causes of the diseases, the symptoms of the diseases, how to prevent the diseases and whom to contact for information on the diseases. An expert review of the developed prototype was undertaken. The evaluations were in the areas of usability, efficiency, user satisfaction, accessibility, speed and adaptability and set the direction for future work.