Abstract
A new approach to knowledge management in engineering domains was presented in the CIRP General Assembly 2001 with the title “An Autopoietic Approach for Building Knowledge Management Systems in Manufacturing Enterprises” [1]. Based on this a new process management system was developed and deployed. Today the system supports day to day engineering work of more than 300 engineering related staff on three continents. It drives organizational behavior by mimicking intelligence and the acquisition of knowledge, using both to derive suitable processes. This paper reports on lessons learned and may shed some light on future developments of knowledge-based manufacturing systems.
4. Conclusion
It is never easy to introduce new scientific concepts to the industrial world in practical operation. Many hours were spent for implementation and even more for persuasion. Today, however, we could not imagine to operate without the processing environment “PM-Tool”. It proofed to help us with the growing complexity. It helps us to stay dynamic and efficient. Knowledge Management is now happening within and is applied to our operation and is not something to be done “Add-On”.
