دانلود رایگان مقاله انگلیسی ایجاد دانش به عنوان یک عامل تعیین کننده عملکرد کاری کارکنان: شرکت تولید پمپ - الزویر 2018

abstract

Knowledge Management is gaining momentum and organizations look towards knowledge management for improving the individual capacity of employees. Knowledge creation is a continual process and effective management and creation of new knowledge is an integral part of any organization. Organizations should provide an environment to nurture and create new knowledge. This paper explores the knowledge creation practices and how does it influence the work performance of employees. Research model has been developed to determine the impact of knowledge creation on work performance of employees and to understand which of four knowledge creating ‘ba's has a greater impact on work performance. The research revealed that of the four ‘ba's, dialoguing ba showed significant impact on work performance, thus illustrating that most of new knowledge created is mainly through dialogues and interaction among employees. The study further discusses how the organizations can develop the enabling context and conditions for creation new knowledge.

8. Conclusion

This paper highlights the context and importance of knowledge creating ‘ba's and the role that these ‘ba's play in improving employee performance. Manufacturing sector was particularly chosen for the study because there exist a dire need for these firms to continuously perform to meet the market requirements. As suggested by Singh et al. (2006) there exists a lot of scope for manufacturing firms to leverage the benefits of Knowledge Management practices for their performance. The research findings statistically confirmed the impact of knowledge creation on employee work performance and also the impact of four ‘ba's originating ba, dialoguing ba, exercising ba and cyber ba on work performance. The study also shows that manufacturing firms can further explore the possibilities of having better enabling context for ‘ba’ by allowing the employees to interact and collaborate. Also less use of cyber ba is noticed among the companies. Arguably these companies need to enhance their IT adaptability and configure it for Knowledge Creation.

If organizations have to compete effectively in the knowledge economy, it is essential to develop the conditions and the necessary ‘ba's in which knowledge creation occurs and enhances work performance. The current research finding is quite remarkable because early studies were to focus on knowledge creation as a whole without placing emphasis on the type of ‘ba’ on work performance. This study also contributed to the growing Knowledge Management literature because it is first of its kind to explore the impact of ‘ba’ on work performance of manufacturing firms. Further research is needed to study about the prevalence of ‘ba’ in knowledge intensive industries like biotechnology, pharmaceutical and others, where the influence of knowledge creation is expected to be considerable.