دانلود رایگان مقاله انگلیسی رویکردی یکپارچه به سمت پذیرش احکام اسلامی و اعتماد به تجارت الکترونیکی - الزویر 2017

abstract

The Sharia compliance trust concerns over the conventional e-commerce systems among devoted Muslims causes reluctance and abstinence to partake in e-commerce transactions. Although e-commerce trust building mechanisms have been highlighted in the extant literature, there has not been any integrative or exhaustive solution to the Sharia compliance trust concerns of Muslims. Therefore, it became necessary to develop a framework that will provide a guide towards achieving Sharia compliance e-commerce trust (SCE-C). Consequently, relevant literature on e-commerce trust from a conventional perspective and the Sharia perspective were reviewed to gain a background. It provided the basis for proffering a framework for SCE-C trust with a view to enhancing e-commerce adoption and use by Muslims around the world. The framework for SCE-C Trust highlights that e-commerce vendor trustworthiness factors comprising of Sharia compliance, integrity, benevolence, competence, website quality, and third-party assurance if positively moderated by consumer trust propensity and religious commitment will ensure SCE-C trust.

Conclusion

The most fundamental aspect in developing SCE-C trust is to ensure adherence to the requirements of Islamic law of contract and avoidance of any fundamentally prohibited element of riba, gharar, haram objects, and maysir. These Sharia requirements are hypothetically interwoven with some of the generic antecedents of e-commerce trust such as, integrity, competence, quality and ensuring the mutual good of contracting parties. Therefore, a convergence of Sharia requirements and generic antecedents of e-commerce trust is envisaged to bolster SCE-C trust. This will enhance Muslim consumer’s intention to engage in an SCE-C transaction. It will also foster e-commerce inclusion for a huge number of devoted Muslims around the world and guide future researchers and other e-commerce stakeholders in the development processes of SCE-C systems. The framework for SCE-C trust bridges the gap between previous studies on e-commerce trust in a conventional setting and recent studies that scrutinized e-commerce trust from an Islamic perspective. Therefore, Sharia compliance, integrity, competence, benevolence, website quality and third party assurance of e-commerce systems will bring about SCE-C trust. While these assertions stand to be very potent when put into the perspective of existing literature, further empirical studies need to be carried out to validate the proposed framework.