دانلود رایگان مقاله انگلیسی تأثیر رهبری مبتی بر تغییر بر عملکرد کار و رضایت شغلی در بیمارستان ها - امرالد 2017

Abstract

Purpose – The purpose of this paper is to examine the mechanisms through which change-oriented leadership in hospitals influences job performance and employee job satisfaction. The authors examine the direct and the mediating effects of perceived learning demands and job involvement. Design/methodology/approach – This cross-sectional study is based on a survey of four public hospitals in a regional health authority in Norway. Findings – The findings illustrate how change-oriented leadership directly and indirectly influences work performance and job satisfaction. Learning demands and job involvement play mediating roles. Higher levels of change-oriented leadership decrease learning demands and increase job involvement, work performance and job satisfaction. Learning demands have a negative influence on work performance and job satisfaction. Job involvement has a positive influence on work performance and job satisfaction. The strongest relationship in the structural modelling is between change-oriented leadership and job involvement. Research limitations/implications – This study is based on cross-sectional data. Future studies should therefore explore this further using a longitudinal design. Practical implications – The practical implication of the study is to show how leaders by changeoriented behaviour can influence work performance and job satisfaction by reducing learning demands and increasing job involvement. Social implications – This study illustrates different paths towards influencing job performance and job satisfaction from change-oriented leadership. It is important to use the potential of reducing learning demands and increasing job involvement, to improve job performance and job satisfaction. Originality/value – The authors have developed and validated a new theoretical mediational model explaining variance in job performance and job satisfaction, and how this is related to change-oriented leadership, job involvement and learning demands. This knowledge can be used to increase the probability of successful change initiatives.

Limitation of study

The cross-sectional design of this study represents a limitation. The true effect of changeoriented leadership behaviour on the outcome variables can only be documented by longitudinal studies. The study measures work performance using self-reported data. The limitation this represents is balanced by applying psychometric techniques as validated instruments and advanced statistical methods. Health services are highly regulated in Norway. The organization and regulation of regional health authorities reflect this high level of regulation. This sample is therefore probably very similar to samples taken in other regional health authorities in the country. More studies are however needed before the findings can be generalised across cultures. Future studies should explore this further using longitudinal designs. The findings of this study indicate that interventions and management training should be developed and tested in different settings.