1. Introduction
This paper presents a new perspective for engineers when planning, designing, and managing transportation systems−as well as for those restoring and replacing ageing infrastructure. It provides evidence on how taking a “human” approach to transport will enable engineers to find smarter ways to move people and goods across cities, countries, and continents. Human-centered mobility puts the user directly at the heart of design and decision making. By adopting this approach, we can create efficient and resilient transport solutions that are mutually beneficial for both passengers and operators and which shape better cities and communities.
