CONCLUSION AND RECOMMENDATIONS
From the foregoing analysis, one may conclude that the significance of consumer protection is more pronounced in a financial industry which is faith-based and value-oriented, and positively claims to be Sharī‘ah-complaint. Therefore, financial consumers’ trust in the products and services offered in this uniquely important industry is paramount considering the faith premium leveraged on in marketing the products (Amin et al., 2013, p. 92). It is therefore easy to prey on the sentiments of unsuspecting Muslim investors if a proper regulatory framework is not introduced to protect such class of investors. This does not underrate the overarching importance of fatwā in repositioning the industry, as it remains the driving force that propels and enhances the competitiveness of the industry in an increasingly globalised financial system.
Nevertheless, this study finds that the increasing practice of fatwā shopping and the clandestine searches by some Islamic bank executives to get their new products endorsed by leading Sharī‘ah scholars require proper regulation to avoid a total erosion of trust in the entire industry. Islamic bankers are not necessarily Sharī‘ah scholars. So rather than putting the blame of fatwā shopping on the Sharī‘ah scholars, the bankers and product development executives may be held responsible for the continuous phenomenon (Khan, 2010, p. 818). Notwithstanding, the Sharī‘ah scholars should be wittingly cautious and meticulously conscious of the provisions of any Islamic finance products and services brought to them for endorsement.