دانلود رایگان مقاله انگلیسی مدیریت تضاد در کسب و کار خانوادگی: تحلیل کتابشناختی و مرور مطالعاتی اصولی - امرالد 2018

Abstract

Purpose – The purpose of this study is to map the intellectual structure of the field of conflict management and the field of family business to the investigation of conflicts in family firms, with the aim of contributing to the further integration of knowledge between the two fields. Design/methodology/approach – Family conflicts and work–family balance issues also received a lot of attention, yet studies in conflict management still seem to overlook a thorough investigation of conflict in family businesses. Conflict is a major aspect of family businesses, which differs highly from non-family businesses, and offers an important research avenue for conflict management scholars to contribute to the investigation of major characteristics of organisations that constitute a large part of the value created in the world. Findings – The results of a bibliometric analysis and systematic literature review show that studies concerning conflict in family business aggregate around three clusters: organisational conflicts; firm growth and conflicts; and family control, performance and conflicts. An interpretative framework is also developed to interpret how antecedents, conflicts and growth dynamics in family business influence performances. Findings show how family conflicts and work–family balance issues received a lot of attention, yet studies in conflict management still seem to miss a thorough investigation of conflict in family businesses. Originality/value – This paper contributes to the field of conflict management and family business by providing a systematic analysis of knowledge and family firms. This paper can be a starting point for researchers interested in understanding how conflicts affect family businesses.

6. Conclusion

This paper has performed an investigation of the existing literature investigating conflicts in family businesses. To provide a thorough and systematic analysis, two streams of literature were considered in the investigation:

(1) studies pertaining to family business literature; and

(2) studies pertaining to conflict management literature.

The analysis has been carried out on 106 articles, retrieved through the Web of Science Core Collection. A bibliometric analysis was performed on the dataset, which resulted in the finding of three distinct clusters. Subsequently, a systematic literature review was performed on the most cited papers from each cluster.

Results have shown that conflicts are extremely important in family firms. In particular, this confirms that conflicts are crucial in maintaining entrepreneurial and innovative orientation, balancing multi-generation involvement and counterbalancing the excessive power of family coalitions. All of this can be implemented through formal or informal processes designed to smooth conflicts.

As a consequence of our analysis, we can assert that the two streams of literature are currently not communicating. This results in studies on family businesses neglecting to acknowledge existing and established theories evident in studies on conflict management. Similarly, studies on conflict management pay scarce attention to those on family businesses. We call for future studies to integrate the two streams of research to help to further investigate conflict and conflict resolution strategies in family businesses. Our article has exemplified the great incentive of collaborating of researchers from different disciplines.