abstract
Tertiary educators are concerned about the causes of dwindling class attendance, while employers and educators alike call for work-ready, entry-level graduates who can apply theories in the workplace and who are socially skilled, self-driven, interactive and independent learners. Various progressive adult teaching practices (andragogy) have been proposed to supplement traditional lecture-based methods, but studies have not yet investigated a combined strategy of methods within a particular marketing topic. The present study uses a single marketing topic, sensory marketing, to compare and test seven experiential delivery methods, designed to improve the engagement of business students through increased enjoyment, increased perceived understanding, and their own perceptions of improved ability to use higher order thinking skills to apply the complex concepts of consumer behavior to real-world scenarios. Additionally, strategically combining these individual methods, this research project, consisting of two empirical studies, proposes a new strategy to deliver knowledge skills and attributes. This strategy is carefully linked to prior understanding, scaffolded by peer support and practitioner advice, and ultimately aimed at applying the knowledge to real-world phenomena. In study 1 we found that students rated teacher-led discussions highest of the methodologies used to explain concepts and theories. Small group discussions were rated low across all domains; enjoyment, understanding and theory application. Integrating the individual methods, this research develops and proposes a new teaching strategy, named the hermeneutic competency development strategy (HCD). In study 2 we found that the proposed HDC strategy was successful in achieving the preset objectives of shaping students into work-ready graduates that have the ability to (1) apply (theoretical) knowledge, (2) are able to think independently and critically, (3) possess specialized knowledge, and (4) have the honed inter-personal skills and enhanced ability to communicate effectively in business English. The HCD strategy shifted attitudes, orientation and learner behavior. This empirical study thus contributes to a better understanding of the value of flipped classrooms and blended learning from the students’ perspective, and improved clarity regarding the ability of various andragogies to deliver on both educators’ and practitioners’ demands for future-ready marketing students. Last, we outline an easy-to-follow route map for applying the proposed HCD teaching strategy.