- مبلغ: ۸۶,۰۰۰ تومان
- مبلغ: ۹۱,۰۰۰ تومان
Software documentation is a basic component of the software development process and it is very important in all the phases of a software system life cycle. It is plays a very important role from the point of view of both the software engineer and user. Software documentation usually includes textual documentation required by the Software engineering standards, API documentation, Wiki pages and source code comments. Surveys and studies indicate that the documentation is not always available and, if available, only partially addresses the developers' needs, as it is often wrong, incomplete, out-of-date and ambiguous. In the context of ERP – Enterprise Resource Planning, the relevance of the software documentation is even more important due to the complexity of such a kind of software systems and the strategic role they have within operative organizations. This paper focuses on the quality assessment of the documentation of ERP open source systems with the aim of understanding if they include high quality documentation for adequately support anyone want to adopt them and/or executing maintenance activities. Specifically, a quality model is defined and its application to three Open source software system is performed.
This paper proposes a quality model for the evaluation of ERP Open Source Software systems Documentation and an operational framework to support the model. The proposed quality model considers both the quality of the documentation structure and the one of the content of the considered documents. Different attributes have been considered in relation to both these aspects, such as the Readability of the document, the Completeness, and the Updating level. Moreover, the description of the main required indicators doe ERP system has been investigated. The applicability of the model was analysed through the study of the documentation of three open Source ERP systems, and allowed the identification of specific point to address for improving the overall system documentation. Future work will consider a refinement of the quality model with the introduction of additional needed metrics considering grammatical correctness of documentation, ambiguity of the text, duplication of arguments, and the analysis of more case studies. Indeed, a larger base of software systems should be measured to increase the practical relevance of the achieved results.