6 Recommendations and Discussion
Our most important recommendation to quickly improve evaluations from an e-Partic‐ ipation perspective is to start with the so-called low hanging fruit. That is to say, issues that can be targeted quickly and easily, and that can be solved to create short-term improvements. Within the government, for instance, an idea would be to direct attention outward in addition to directing it inward, e.g. by hiring professionals from government networks, industry and consumer organizations and professional organizations to obtain different viewpoints and better and broader input in projects and evaluations.
We also recommend using modern and creative working methods to involve project staff and citizens in evaluations. A lot of experience was gained regarding co-creation, and there are ample opportunities to use ICT applications and social media, both inside and outside of government organizations, to involve the various stakeholders and users. These are the forms of e-Participation that are clearly visible within the European and international context [18]. This is about involving people who work with the govern‐ ment’s new ICT systems, as well as the citizens and businesses that experience the effects of government actions.
