5. Conclusions
In this paper, we have proposed an integrated simulation model to study the enplaning and deplaning process, which are two main contributions to the airplane turn time. Three matched strategypairs have been studied. It was shown that the proposed windows-to-aisle and reverse pyramid strategies perform better than the original strategies without deplaning strategy. Simulations show that the mean total operation time can be reduced by 3.28% and 2.88%, respectively, in the proposed P-WA and P-RP strategy. Suppose the current mean total operation time is 45 min, the proposed P-WA would enable an airline with 1000 flights per day to save 16 million dollars per year. Due to reduction of mean total time, it is easy to understand that both individual waiting and processing time decrease in the two strategies, which improves experience of passengers. Moreover, it has been shown that the two strategies are fairer for passengers in different groups since difference among the groups remarkably decreases.