- مبلغ: ۸۶,۰۰۰ تومان
- مبلغ: ۹۱,۰۰۰ تومان
to strategic knowledge management Strategic knowledge management (SKM) can be thought of as the concept of strategically codifying and personalizing aspects of knowledge (explicit and tacit) across an organization for increasing overall performance. Related studies reveal that the management of strategic knowledge invariably demands ‘codification’ (capturing valuable know-how in documents/systems and fostering people-to-documents link) and ‘personalization’(fostering peopleto-people connection and linking to timely experts) (Hansen, Nohria, & Tierney, 1999; Li, Chai, & Nebus, 2013; Liu, Ray, & Whinston, 2010; Wallace, Van Fleet, & Downs, 2011). Codification in SKM can be supported via online information infrastructure such as intranets, organizational wikis, shared databases, document management systems, and enterprise information portals. Today, even a modest organization intranet can contain tens of thousands of web pages. It is too often the case that employees are drowning in information, yet starved of accessible and timely codified knowledge (Brown & Duguid, 1991; Kimble & Bourdon, 2008; Reihlen & Nikolova, 2010). A codification strategy should thus be underpinned with effective organization-wide knowledge taxonomies and related search technologies to enable individuals to locate relevant and related content in an efficient manner across a variety of systems and repositories in the organization for higher work productivity (Hansen et al., 1999; Nicolas & Cerdan, 2011; Xu and Quaddus, 2005).