5. Conclusion and implications
This study demonstrates that fashion consumers' limited awareness and knowledge about sustainable fashion products may promote negative sentiments toward SFPC. However, the findings demonstrate that fashion marketers can overcome negative sentiments by staging personalized experiences. Specifically, the staged experiences enable fashion consumers to acquire practical knowledge about sustainable fashion and thus become more open to adopting SFPC behaviors. Traditional communication tools, such as advertising and public relations, encounter difficulty in trying to foster sustainable fashion consumer literacy. Thus, staged consumption experiences are an essential platform to conveying design and quality. Furthermore, staged experiences develop individualized competencies that may guide SFPC decisions and choices. Understanding how consumers acquire competencies and evaluate sustainable fashion, provides marketers with important insights for effective eco-fashion brand positioning strategies.