دانلود رایگان مقاله انگلیسی رشد کسب و کار کوچک در مناطق روستایی: تاثیر بر تجربه مهمان و عملکرد مالی - الزویر 2019

عنوان فارسی
رشد کسب و کار کوچک در مناطق روستایی: تاثیر بر تجربه مهمان و عملکرد مالی
عنوان انگلیسی
Small accommodation business growth in rural areas: Effects on guest experience and financial performance
صفحات مقاله فارسی
0
صفحات مقاله انگلیسی
10
سال انتشار
2019
نشریه
الزویر - Elsevier
فرمت مقاله انگلیسی
PDF
نوع مقاله
ISI
نوع نگارش
مقالات پژوهشی (تحقیقاتی)
رفرنس
دارد
پایگاه
اسکوپوس
کد محصول
E8962
رشته های مرتبط با این مقاله
مدیریت
گرایش های مرتبط با این مقاله
مدیریت کسب و کار، مدیریت مالی، مدیریت عملکرد
مجله
مجله بین المللی مدیریت مهمانداری - International Journal of Hospitality Management
دانشگاه
School of Management - Zhejiang University - Yuhangtang Road - Hangzhou - China
کلمات کلیدی
کسب و کار کوچک، اندازه کسب و کار، تجربه مهمان، عملکرد مالی، مدل سازی خطی سلسله مراتبی
doi یا شناسه دیجیتال
https://doi.org/10.1016/j.ijhm.2018.03.016
چکیده

ABSTRACT


Rural tourism development features growth of small accommodation businesses (SABs). The disparity between the applause that appreciates increased economic benefits from SAB development, and the criticism on its potential damage to rural tourism experience, makes it necessary to verify the exact consequences of SAB growth. Drawing on business growth theory, this study models, tests and compares the effects of SAB size on various guest experiences and financial performance in the context of a highly dynamic rural destination, the north of China’s Zhejiang Province. Data was collected from 188 SABs and 873 guests, and analyzed through hierarchical linear modelling and multiple linear regression. The result points to a trade-off faced by entrepreneurs between enhancing guest experience and achieving economic goals as SAB size increases. Implications of the study for research and practice are also discussed.

نتیجه گیری

7. Conclusion and implication


By examining and comparing different effects of business size on guest experience and financial performance, this study empirically addresses the disputes regarding the economic and socio-cultural consequences of rural SAB growth. It reveals that while the positive relationship between business size and business performance seems singular and straight-forward, the relationship between business size and guest experience is more complicated: increased business size positively lead to improved functional experience and emotional experience, but in the meantime deteriorate the authentic experience.


Theoretically, this study contributes to knowledge in three aspects. First, it proposes and tests a model depicting the effects of SAB size on guest experience and business performance. Although it has been widely observed that SABs vary in size across different entities and may expand their size through time, few research has examined and modeled the outcome of SAB size change. This study thus fills the gap and introduces a “growth lens” into small tourism business research to address heterogeneity between businesses.


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