دانلود رایگان مقاله انگلیسی سیگنالینگ یا تجربه: اثرات تعهد مدیریت منابع انسانی در استخدام و رتبه بندی آنلاین کارکنان - الزویر 2018

ABSTRACT

Even though existing studies on website information have focused on e-commerce views such as product information and customer responses, firms and employees also frequently dispatch information on websites regarding the firms' human resource management (HRM). Using signaling theory as well as findings from strategic HRM, the present research explores the causes and effects of HRM information flow on websites. Data were collected with a longitudinal and multisource frame of two HR manager surveys and two website analyses. Path analyses using AMOS provide evidence that (1) firms implementing commitment HRM signaled more detailed HRM information on their websites, (2) firms' website signaling had a significant effect on recruitment trends as a before-experience outcome but no effect on employees' web ratings as an after-experience outcome, and (3) website ratings by employees were significantly influenced by firms' actual use of commitment HRM. A discussion of the theoretical contributions and practical implications is included.

5. Discussion

The present study applied signaling theory to explore HRM signaling on websites and its effects. Using a longitudinal and multisource data set, AMOS results support the hypotheses that firms using commitment HRM signaled more HRM information on their websites; moreover, website signaling had a significant effect on recruitment trends as a before-experience outcome, and fully mediated the effect from commitment HRM on recruitment trends. However, employees' ratings as an after-experience outcome were not influenced by firms' signaling but only by the firms' actual commitment HRM.

The most notable contribution of the present research is that it expanded website-based studies to include the issues of HRM by utilizing signaling theory. The existing studies on e-commerce report the importance of developing high-quality websites to influence customers (e.g., Huizingh, 2000; Loiacono et al., 2007; Yoo & Donthu, 2001), and the present research applied the assertions to the case of HRM. In addition, the present research explored two distinct outcomes of HRM signaling on websites. While most of the signaling and website-based studies on e-commerce issues have exclusively focused on before-experience outcomes, such as intention to purchase a product, the present research provides support for the distinct effects of signaling on beforeand after-experience outcomes. The results of the present research provide empirical support for the signaling theory premise that individuals' experiences with a signaled product mitigate the prior-contract uncertainties, reduce information asymmetry (Liebeskind & Rumelt, 1989; Wells et al., 2011), and empower individuals to make informed decisions (Luo et al., 2012).