5. Concluding remarks
Based on the findings above, it can be concluded that supply chain integration, which represents one of the major practices of SCM, can be enhanced through the use of ESs such as RFID and ERP. To be more specific, integration among the supply chain actors occurs in order to facilitate the effective and efficient flow of products, finances, and information across the supply chain for the purpose of maximizing profit for the entire network, which consists of suppliers, manufacturers, distributers, and customers. Accordingly, RFID and ERP, which represent the two ESs that are the focus of this study, can contribute to supply chain integration in terms of the flow of information. The two aforementioned forms of IT allow for the creation of an exchange mechanism that facilitates the accurate, on-time, and safe movement of information between members of the supply chain. This capability allows supply chain managers to have access to comprehensive information that gives them the ability to understand what is going on at different tiers of the supply chain. In summary, this capability provides them with a bigger picture of the activities taking place throughout the chain. Such an opportunity aids managers in making more informed decisions, with enhanced planning and control of processes and activities.