5. Conclusions and implications
This paper sought to address a gap in existing research on the role and challenges of purchasing in technologically uncertain NPD. We have investigated firstly how companies may apply alternative sourcing strategies when implementing supplier involvement in NPD projects with a high degree of technological uncertainty and secondly what challenges this may impose for the purchasing function when implementing supplier involvement in NPD projects under high technological uncertainty.
We have used a single in-depth case study of a technologically uncertain NPD project within a company in the maritime safety industry based on multiple internal interviews with managers and operational personnel representing different organizational functions; these include purchasing, internally called ‘strategic sourcing’, R&D, marketing and top management. In addition, we interviewed a supplier of a new technology, which was key to the innovation in Project Alpha Raft. The case study explored how the purchasing function dealt with the challenges posed by a technologically uncertain NPD project and the implications for sourcing and supplier relationship development; interviewing people from different functions and the supplier involved enabled us to gain the different perceptions or ‘local truths’ (Järvensivu and Törnroos, 2010) that indeed turned out to differ significantly in some respects, for example, around the extent of innovation represented by the Alpha Raft project.