دانلود رایگان مقاله انگلیسی حمایت سازمانی درک شده، خلاقیت کارکنان و شخصیت پیشگیرانه - الزویر 2018

abstract

This study investigates the effects of perceived organizational support (POS) and proactive personality on meaning of work and employee creativity in hotel businesses. Data was collected through a survey of 274 hotel employees, and structural equational model (SEM) was used to test the research hypotheses. The results indicate that both POS and proactive personality have positive effects on the meaning of work and employee creativity. While the mediating effect of meaning of work on the relationship between proactive personality and employee creativity is fully supported, the mediating effect of meaning of work on the relationship between POS and employee creativity is only partially supported.

5. Discussion

This study, based on social exchange theory, was conducted with employees of business hotels to investigate the mediator role of meaning of work in the effect of POS and proactive personality on employee creativity. The first hypothesis, that the POS would increase employees' meaning of work, was supported. The study's second hypothesis, which predicted that proactive personality would increase employees' meaning of work, was also supported. In other words, employees who seize opportunities, take initiatives, and take action experience their work as more meaningful. The third hypothesis, that employees' perceived meaning of work would increase their creativity, was also supported. The fourth hypothesis, that meaning of work mediates the effect of POS and proactive personality on employee creativity, was fully supported for POS and partially supported for proactive personality.

5.1. Theoretical contributions

This study tested the assertions of Gouldner (1960) and Blau (1964) that people help those who help them and that people do not harm those who help them. Goldner and Blau argue that, in forming social relations, people respond to those who behave well towards them in a similar way. Our results show that POS does indeed strengthen employees’ meaning of work, confirming earlier findings from Bufqugin, Dipetro, Orlowski, and Parlow (2017) and Garg and Dhar (2014). Our study showed that employees who receive organizational support consider their work to be more meaningful. In this study of hotel businesses, it was hypothesized that employees who feel their organization is doing them a favour by providing support will show more positive attitudes and behaviours towards their organizations in order to respond in turn. One of these positive behaviours is employee creativity