CONCLUSION
Scholarship shows us that there are important distinctions between public and private organizations, most notably in the culture, public-sector politics, and public performance. Yet much ground has been covered in studying the process of how public organizations learn. An in-depth exploration of one public organization’s learning process encourages scholars and practitioners to continue reflecting critically on the interface between short-term behavioral and long-term cognitive development, as Fiol and Lyles (1985) and Denhardt (2011) advocate. The learning process adopted here moves toward enhancing the knowledge of how public organizations learn by identifying conceptual linkages. Given how conceptual order developed, inclusive of public interest infusion, the three archetypes, and the learning trap, future research might explore how this process manifests in other public agencies, perhaps larger bureaucracies at the state level.