دانلود رایگان مقاله انگلیسی یک مدل برای بررسی نقش عوامل موثر بر عملکرد سازمان ها - الزویر 2018

Abstract

The goal of the current paper is to propose a new model to investigate the effect of organizational culture, Information Technology (IT), and employees' satisfaction on the performance of the organization. The model is also applied to evaluate the relationships between these variables and organizational performance. This will demonstrate how the three key factors impact the performance, then the managers can plan ahead to make appropriate strategies to evaluate practical developments and suggest improvements in the organizational performance. Also, the paper tries to validate and assess the proposed model in related variables. Sixteen measurements inside three factors are examined. The data have been gathered from the employees of an agriculture organization. By using discriminate validity, the reliability of measure, item loadings, and convergent validity, the model is assessed. The Structural Equation Modeling (SEM) technique is also utilized for model assessment and for checking the dependability as well as its legitimacy. Smart PLS 2.0 was utilized in this paper to survey the estimation and basic models. Path coefficients index,
value, T-values and the GOF index of the model are also examined and the obtained results demonstrates the validity and reliability of the model. Finally, it is found that IT, organizational culture, and employees' satisfaction play important roles in enhancing of the performance of the organization.

Conclusions and limitations

In this study, we explored the relationships among IT, organizational culture, employees' satisfaction, and organizational performance. The experimental results provide moderate support to the suggested research framework and hypotheses. The findings show that IT, organizational culture, and employees' satisfaction are drivers of organizational performance. These findings are reliable with previous studies that IT is an indicator of organizational performance (Barua, Kriebel, & Mukhopadhyay, 1995; Bergeron, Raymond, & Rivard, 2004; Matthyssens et al., 2008). Findings indicate that using IT by the organizations lead to higher level of performance. Furthermore, organizational performance is significantly affected by an organizational culture which included decisions about organizational attitude, environmental factors, job characteristic, and individual factors. There are several other studies related to organizational culture influence on different performances of the organizations (Bontis, Crossan, & Hulland, 2002; Matlay, Khandekar, & Sharma, 2006). It is constantly demonstrated that organization performance is strongly influenced by organizational culture (for example, Denison, 1990). The results of this study also support this view. In addition, the obtained results have shown that the effect of employees' satisfaction variable (motivation, attitude, organizational flexibility, rewards, and benefits) on organization performance is significant and positive. It is clear that satisfied employees work better and increase the performance.