6. Conclusion
We have developed a novel accuracy measure called the mean arctangent absolute percentage error (MAAPE) by modifying MAPE, which is the most popular accuracy measure. As the proposed measure is a MAPE that has been transformed using the arctangent (inverse tangent) function, it inherently preserves the advantages of MAPE; thus, MAAPE is scale-independent, can be interpreted intuitively as an absolute percentage error, and is simple to calculate. In addition, the bounded range of the arctangent function allows the MAAPE to overcome the MAPE’s limitation of going to infinity as the actual value goes to zero. We visualized MAAPE in order to demonstrate its advantages over MAPE, and proved that AAPE is a concave-down function for F > 2A > 0, which enables MAAPE to obtain a more balanced penalty between positive and negative errors than MAPE, although the penalty function of MAAPE remains asymmetric. MAAPE is also more robust than MAPE due to the bounded influences of outliers; thus, MAAPE can be particularly useful when extremely large errors are due to mistaken or incorrect observations. However, if extremely large errors are considered as having important business implications, rather than merely being due to mistaken observations, MAAPE is not recommended. Via a simulation, we have also compared APE and AAPE based on their optimal point predictions under three strategies, and have demonstrated that MAAPE is less biased than MAPE. Our applications to real and simulated data have also demonstrated the effectiveness of MAAPE in practice.