6. Discussion and conclusions
According to the previous results the knowledge management capabilities play a major in improving the supply chain management practices. Thus, H1 is accepted. This result is consistent with that of previous studies for example (Wong and Wong 2011; Youn et al., 2013).
Knowledge management capabilities are considered a driver and key success factor in supply chains (Rashed et al., 2010; Samuel et al., 2011). Wong and Wong (2011) provided evidence that knowledge management capabilities (including technology and processes) would influence supply chain management practices. They concluded that knowledge management capabilities enables knowledge sharing among the employees as well as between organizations. In addition, they facilitate information sharing, cooperation and long-term relationships among supply chain members, which would result in creating value-added products and services to the customers.
Similarly Dalpati et al., (2010) proposed that sharing knowledge between supply chain members can speed up the flow of knowledge in the supply chain, improve the efficiency and effectiveness of the supply chain, and enables the organizations to respond quickly to customers changing needs. In addition, Youn et al., (2013) argued that effective information sharing among supply chain members requires mutual trust, top management support as well as organizational compatibility.