6. Conclusion
The informational interview is a well-known training and development technique and an assignment usually taught in communication courses at the undergraduate level. However, this assignment could be a great addition to other courses in undergraduate management programs when students have little experience with organizations and management and could benefit from a purposeful conversation with a successful professional. Colleges of business and management have been criticized for inadequate preparation of students for their future careers in the field (Thomas, Lorange, & Sheth, 2013). The assignment could also help them explore a possible career path and identify areas for their own professional development. The assignment should follow the general basic guideline (e.g., Croft, 1995; Crosby, 2002; Decarie, 2010); however, the instructor could make changes in many aspects of the assignment depending on the course and the goal of the assignment. Finally, as reported by others (e.g., Mulvaney, 2003), the students in this research found the assignment enjoyable and useful. The assignment often “turns into one of the most important activities, if not the most important activity, they do throughout the course” (Decarie, 2010, p. 308). In the future, it would be interesting to know how other instructors teaching in undergraduate management or business programs modify the informational interview to help students better understand the course and what aspects of the modified assignment receive positive feedback from students.