دانلود رایگان مقاله انگلیسی پیاده سازی سازگاری دائمی با نوآوری های تکنولوژی در سازمان های سازگار پیچیده - الزویر 2018

ABSTRACT

Purpose: Most organizations integrate technology innovation through a complex, ad-hoc, topdown model of assimilation. However, a continuous and autonomous adaptation process may be more natural and improve the quality of assimilation. Organizational workers who function as “fractals” in a Complex Adaptive System (CAS) demonstrate higher quality of digital technology usage. The current study investigates whether “fractal workers” demonstrate more positive attitudes toward technology innovation, and whether these attitudes translate into quality technology usage. Design/methodology/approach: Online questionnaires were completed by a sample of 300 workers in 20 organizations that have recently introduced technology innovation. Pearson and regression analyses were used to examine the relationships between the functioning of workers as CAS fractals and their attitudes toward the innovation, and between their attitudes and the quality of technology usage. Findings: A strong positive correlation was found between functioning as CAS fractals and the attitudes toward technology innovation, and between these attitudes and the quality of technology usage. Practical implications: Increasing the autonomy of workers and encouraging them to function as CAS fractals within the organizational environment can facilitate an efficient, dynamic, and continuous process of adaptation to technology innovation. Originality/value: To the best of the authors' knowledge, this is the first empirical research to study how functioning as a CAS fractal translates into attitudes toward technology innovation and to technology usage within organizations. It sheds light on the important differences between assimilation and adaptation of technology innovation.

6. Discussion

The empirical data confirmed both hypotheses of this study: (a)functioning as a CAS fractal (Hasgall, 2013) positively affects the ability of the worker to adopt a positive attitude toward technological innovation; and (b)such a positive attitude is indeed translated to more effective usage of the new technology. The following discussion will be divided into four parts: 1. The contribution of the study to the body of research in this area 2. Practical conclusions derived from this study 3. The limitations of the study 4. Suggestions for further research

6.1. The theoretical contribution of the study

Various studies have shown that the use of digital technology can enable cross-organizational updating, transparency in information, and empowerment of employees to function more autonomously (Hasgall, 2013). Enterprise managers have tried to use digital technology such as social networking applications, instant messaging, and e-mail messages, for information sharing, dissemination of procedures, solutions and instructions. The goal was to deal with the ever changing customer demands, and the rapid external changes in competition, both in technology and in working methods (e.g.,online sales). However, it soon became clear that the use of digital applications in organizations requires a process of updating and assimilating novel behavioral and procedural thinking among the employees. This process of assimilation of digital systems, in organizations based on today's hierarchical systems, turned out to be slower than expected. Switching versions required ongoing learning and raised antagonism among users and employees. There is not always a correlation between the traditional organizational methods and processes and the new digital applications. It also turned out that a worker who uses digital technology for internal organizational use did not always comply with the relevant organizational hierarchy and the usual methods of work (Oliveira & Martins, 2010).