6.1. Conclusions
Ever-rising stakeholders’ preferences towards improving supply chain performance has triggered the adoption of SSCPs across firm’s supply chain by effective deployment of firm resources. However, role of firms’ resources towards practice of each SSCP under stakeholders’ preferences is yet to be substantiated. Additionally, identification and evaluation of SSCPs (and industries) with a high impact on 3BL performance and high stakeholders’ preferences is not reported either. This paper proposes a framework to address the above concern. Initially, this study identifies 17 discernible SSCPs from the previous literature using stakeholder theory and the RBV, which have an impact on the sustainability performance of the entire supply chain. The 17 identified SSCPs are further classified into six groups, such as sustainable design and development, sustainability evaluation and regulatory issues, based on similarity in the process outcomes.
As mentioned earlier, it is important for firms to prioritize the adoption of SSCPs based on their impact on supply chain performance. In this context, we have identified five key SSCPs namely sustainable product development and commercialization (SSCP 2), sustainable customer relationship management (SSCP 5), use of environment friendly technologies (SSCP 9), sustainable sourcing (SSCP 6), and sustainable product returns and recycling (SSCP 3). We find that these SSCPs are increasingly being emphasized by Indian practitioners, which corroborates Forrester (2005), Chen and Hung (2016), and Zailani et al. (2012).