دانلود رایگان مقاله انگلیسی بازخورد تجربه در مدیریت چرخه عمر محصول - الزویر 2018

ABSTRACT

Given the popularity of industrial enterprises for Product Lifecycle Management (PLM) information systems capable of supporting the entire product development process, we see the emergence of new needs and new research directions in the operation of these dynamic complex environments. Reference standards are applicable to the services and industries which bring innovation and technologies to a fastgrowing and demanding market. To obtain perfect control of business risks and performance and to ensure “zero defect”, standards specific to the fields of transport, emergency (IRIS IN 9100 . . . ) and generic standards (ISO 9001 . . . ) are more restrictive. They involve full transparency and rigor in flawless quality management processes and monitoring products. In this field, knowledge management is paramount; it helps improve overall performance of industrial systems by structuring the information assets acquired by the company stakeholders. In a way, it is the substantive development of our research. We detailed the approach adopted to implement the Experience Feedback (EF) system dedicated to the product in the PLM business. We presented a first action with the objective of formalizing the implicit experiences generated following the response to a triggering event. In this work, we mainly considered negative events for which the information to be collected are clearly identified. We propose an approach combining Problem Solving and EF adapting the level of commitment to the criticality or importance of the problem addressed. To instantiate this approach in PLM, we have chosen to rely on the Change Management Process (CMP) because, firstly, it involves changes in product data and, secondly, it usually concerns driving developments for correction or improvement of the technical specifications related to the production process.

7. Conclusion

In this paper, we have presented work undertaken as part of an industrial partnership. To improve performance of products and processes, the company decided to take advantage of the implementation of PLM to deploy an Experience Feedback system. After having defined the mechanisms of an EF system, we presented some practical gaps in current EF systems and developed all points of interest in the integration of EF in PLM software tool. This operating solution uses functionalities of PLM framework to implement an EF system which significantly erases many barriers encountered during the installation and operation of an EF system. The expected result is to capitalize information in a non-intrusive manner and the generated experiences in business processes and facilitate the integration of this information in the future modular phases of product developments through EF sheets [21]. The work is ongoing, the adopted methodology provides concepts for a flexible deployment adaptation with options to ensure the sustainability of PLM [22].

The resulting methodology contributes to the technological innovation, an effective way to keep ahead. To maintain its leadership and differentiate itself from its competitors, the considered company invests in research and development. This company seeks to improve the existing solutions and the performance of its products. We are already able to report very positive feedback from business actors concerning the relevance of this PLM-EF association. The focus is on lithium-ion batteries, a proper battery storage system for renewable energy markets. The research is focused on the evolution of the batteries that will constitute the next generations to increase power and energy and optimize the service life of the system. This evolution of products tends towards a technical and technological complexity which multiplies the necessary synergies between business expertise and enhanced technical knowledge.