Abstract
Purpose: Enterprise Resource Planning (ERP) is a useful system in today’s organizations that can lead to numerous benefits for them. The employees and managers are the most important stakeholders of this system that can both affect it and be affected by it. The present research has been conducted with the aim of studying the empowerment benefits resulted from ERP implementation in industrial companies. Design: This research investigated the ERP benefits through survey by defining 31 empowering benefits for this enterprise system based on reviewing the literature and classifying them into four groups of empowering benefits including informative, communicative, growth and learning, and strategic benefits. Statistical population of the study is the core specialist and managers of these companies. Findings: The results indicated that the communicative, strategic and informative empowering benefits are as important common advantages. Furthermore, the results of computing the regression coefficient represent that the empowering benefits of strategic, informative, communicative, and growth and learning respectively had the maximum impact on the Firms’ empowering benefits from ERP implementation. Value: The findings of this study provides a general overview of what to expect from ERP with respect to empowerment and based on it, features, modules, and innovations that should be present for realizing these expectations can be determined.
