دانلود رایگان مقاله انگلیسی نقش توانمندسازی کارکنان به عنوان متغیر واسطه بین مدیریت دانش و سیستم اطلاعاتی بر عملکرد کارکنان - امرالد 2017

Abstract

Purpose: The purpose of this research is to investigate the interrelationships among Knowledge Management (KM), Information Systems (IS), and Employees’ Empowerment (EE) on Employees’ Performance (EP). Design: Accordingly, a structural model is developed that delineates the interactions among these constructs and explores the mediating effect of employees’ empowerment on the relationship between KM, IS and employees’ performance. A questionnaire-based survey was designed to test the aforementioned model based on dataset of 287 employees’ Pharmaceutical industries in Jordan. Results: The model and posited hypotheses were tested using structural equation modeling analysis. The results indicated that KM and IS positively and significantly affect EE, in which the latter impact EP as well. However, neither KM nor IS proved to be positively related to EP. Additionally, EE positively and significantly mediated the relationship between KM and EP; besides the relationship between IS and EP. Originality: This is one of the few studies which investigate the interrelationships among Knowledge Management (KM), Information Systems (IS), and Employees’ Empowerment (EE) on Employees’ Performance (EP), and the first to test the model on companies in the pharmaceutical industries in Jordan.

5.2. Future Research Directions

To sum ups, the goal of the study is to test a comprehensive and experimental model to study the relation between knowledge management, information systems, and employees’ performance in the presence of employees’ empowerment as a mediator variable. The study presented some results that agree with previous studies in this area, where it found an impact for knowledge management and information systems on employees’ empowerment. But the results had some unexpected results also; where it showed that knowledge management and information systems have no impact on the employees’ performance, and this doesn’t agree with many previous studies in this area. But, these intangible assets, knowledge management and information systems, have indirect impact on the performance with the presence of employees’ empowerment as a mediator variable. Thus, the study will give a clear view on the relation between knowledge management, information systems, and employees’ empowerment when they all help increasing the employees' performance in the organization.