دانلود رایگان مقاله انگلیسی تاثیر هوش هیجانی در عملکرد کاری کارکنان واحد فناوری اطلاعات: یک مطالعه جنسیتی - الزویر 2017

Abstract

IT industry has made a significant contribution to the Indian economy both in terms of GDP and employment and thus it makes it important to study the factors influencing the performance of IT employees. The Purpose of this study is to investigate the nature and extent of the relationship between Emotional Intelligence and Job performance with respect to the gender of the respondents. The results of this study show significant gender differences in Emotional Intelligence and Job performance, suggesting that female employees score more on EI than their male counterparts. This study also reveals that females are better performers than men.

4. Conclusion

Goleman in 1995 proposed that Emotional Intelligence, in future will turn out to be one of the most important factors in predicting personal and professional success [27] as people with high Emotional Intelligence can perceive their emotions and emotions of others; they can evaluate these emotions and further manage them to get a positive and desired result [39]. The results of the study demonstrate a huge connection between EI and job performance, proposing that EI produces 31.9% difference in the performance of men and 26.7% in women’s job performance. This demonstrates however women are more Emotionally Intelligent than men, different components like age, salary, capability, identity qualities and so on may contribute more to their work performance. It drives the author to suggest the organisations to additionally examine components like personality traits, sociodemographic factors, and so forth alongside EI to discover what makes women better performers than men. The author suggests that the organizations should not differentiate between their employees on the basis of gender as the results of this research demonstrate that women are better performers than men. Organisations should consolidate EI as a part of recruitment and selection to employ individuals with high EI as it predicts better job performance, they ought to likewise incorporate EI as a part of training and development to improve the EI of the current employees to additionally enhance their individual performance which would lead to the growth of the organization.