دانلود رایگان مقاله انگلیسی طراحی یک روش یکپارچه برای برنامه ریزی استراتژیک مدیریت دانش - امرالد 2017

Abstract

Purpose – Today knowledge extraction and sharing in the organizations have been positioned as one of the most significant managers’ priorities. However, despite huge investments in KM (Knowledge Management) area, the failure rates of these projects are high. One of the main reasons for this failures is the lack of a roadmap and a methodology for KM strategic planning which assist organizations to develop an integrated and aligned plan with business strategies which eventually reduces project’s failure rate. Yet, despite the extension of KM domain, little studies were conducted on strategic topics and especially KM strategic planning. Therefore, the aim of this study is to offer an integrated methodology for KM strategic planning. Design/methodology/approach – This paper introduces a methodology for KM strategic planning by using the mixed methods. At the first stage, along with a comprehensive literature review, some semi-structured interviews with KM experts were conducted and the obtained data have been analyzed using the thematic analysis. After that, a survey is conducted to validate the extracted dimensions and activities of the proposed methodology via expert s’ viewpoints. Findings – The results indicate that the main phases of the KM strategic planning methodology are as follows: Strategic review, strategic orientation, implementation, and evaluation. In the proposed methodology, main phases along with their related activities and their implementation order are presented as a roadmap for applying KM initiatives strategically. Research implications (if applicable) – In KM planning strategically, all phases of strategic management along with their related activities must be considered simultaneously. The proposed methodology can assist KM policymakers to identify and guide KM initiatives as well as to perform appropriate actions for progress. This paper tries to develop a coherent roadmap for knowledge initiatives by a strategic approach. Originality/value – One of the major reasons for the failure of many KM projects is the absence of a strategic planning methodology. A review of the KM literature shows that there are few studies, which adequately integrate strategic KM planning process; yet, most researchers view KM planning as the most difficult and complex part of KM implementation process. This paper aims to introduce a novel methodology to KM strategic planning comprehensively. The main contribution of this study is to develop a new integrated methodology for strategic planning that considers the strategy formulation aspects along with strategy execution and control aspects, synchronously.

5. Discussion and Conclusion

The paper discusses the importance of KM strategic planning for deploying KM process. Despite the attention to strategic issues in KM, like KM strategic alignment, KM studies have been less focused on developing a methodology as a roadmap for progressing and implementing KM projects strategically to gain the strategic alignment. The paper aims to develop the methodology of KM strategic planning which encompasses KM strategic planning processes and related activities. After a comprehensive review of literature along with semistructured interviews as a qualitative method, the proposed methodology was extracted and in the next step was validated by more KM experts. Based on the findings of these two steps, the KM strategic planning methodology contains the following main phases: KM strategic review, KM strategic orientation, KM strategy implementation, and KM strategic control. The first phases of the integrated methodology include internal and external environment analysis of business and KM, which these strategic practices were emphasized by Kim et al. (2003), Beiryaei and Jamporazmay (2010), and Martinsons et al. (2017). The second main phase is KM strategic orientation which is mentioned by strategic researchers in strategic management and IS strategic planning (Hoque et al., 2016). This phase encompasses activities such as setting KM vision, setting KM mission, identifying strategic knowledge gap, prioritizing knowledge-oriented processes, and identifying KM strategy. The third main phase is KM strategy implementation which is an important phase in strategic planning approaches (Hashim et al., 2015). In this phase, some activities like allocating the KM resources, identifying appropriate KM mechanism, identifying KM processes, and developing detailed action plan must be performed to implement strategic formulation in the previous stage.