5. Discussion
5.1. Main findings In this study, we conducted a qualitative study based on personal interviews with 50 Emirati and international employees working in managerial positions in the UAE. Findings of our study have shown the consistency in both Emirati and international employees’ accounts about challenges and issues associated with a high level of cultural diversity. Despite the acknowledged value of having a culturally diverse workforce in the UAE, the interview data uncovered a common perception that cultural diversity impeded workplace efficiency and caused difficulties in communications, interpersonal interactions, as well as cross-cultural collaborations. The lack of appropriate cultural diversity management strategies further resulted in cultural closure and isolation based on cultural similarities, discouraging the development of cross-cultural understandings, trust, and suppressing innovative ideas that can emerge in a culturally diverse workforce.