دانلود رایگان مقاله انگلیسی شناسایی عوامل موفقیت بحرانی برای رشد پایدار بخش بانکی هند با مدلسازی ISM - امرالد 2018

Abstract

Purpose – The purpose of this paper is to identify the critical success factors for sustainable growth of the Indian banking sector and develop a model for Indian banks by using interpretive structural modelling (ISM). It suggests some of the critical measures of sustainability for Indian banks. Design/methodology/approach – This paper aims to establish a relationship among the factors of sustainable banking through the opinion of experts from the banking sector. ISM approach is applied to bring down the complexity of relationship among factors. ISM ranked the factors as per their ability to facilitate and dependence on other factors and helps to develop a comprehensive, systematic model based on the relationship amongst those factors. After developing the model, second reviews by the experts are conducted for their comments and thus, the final model comes into existence. Findings – Legal and environmental compliance is determined as the key factor which is driving the other factors of sustainable banking. It will surely going to pose a challenge for business concerns for initiating various sustainable steps that will be a motivational factor for generating business opportunities and sustainable collaboration. Practical implications – The study provides a comprehensive framework of sustainable banking which can be applied to various Indian banks. It helps to develop coherence between conventional and sustainable dimensions of banking. Originality/value – The ISM is applied for the first time in case of sustainability in the banking sector to bring about a model for sustainable banking in India.

7. Conclusion

The factor “legal and environmental compliance” has been determined as an independent factor which clearly signifies that legal and environmental compliance does not depend on any other factor for its functioning. It can also be stated that this is the most important factor among all the factors which have been selected. This is the only reason that this factor is being considered as a driver which is driving all the other available sustainability factors. Similarly, legal and environmental compliance drives the overall business opportunity as legal compliance shall first lead to basic environmental management system, which significantly leads to pollution reduction and waste control. Therefore, the compliance standards thus established will finally increase the business opportunities. With the growth of “business opportunities”, organisations will be more focussed on the environmental aspect and explore those opportunities that will facilitate in “growing environmental concern”. In the same way, growing environment concerns will lead to banking structures and sustainability. Banks can initiate for modification of their structures. To sustain the sustainable practices, banks can adopt sustainable reporting system and can come forward for collaboration opportunities like for reducing paper based work, etc. With these concerns in mind, banks come up with different green products and services like green loan for environment friendly business ideas and side by side also think upon the sustainability aspects of its service channels by keeping in view the lender’s liability also. Then, finally it leads to the sustainability of rural areas and thus to the borrower’s ability to meet the financial obligations. To conclude, bringing legal compliance will pose a challenge for business concerns for initiating various sustainable steps. The challenge will be a motivation for generating business opportunities. For sustaining these efforts, banks are required to be aware about the environmental issues with respect to distributing loans and facilities to organisations. Also, collaborations and improving structures with service channels and lender’s liability can prove to be beneficial but there is a need to consider the aspects of rural sustainability along with that of borrower’s ability to meet the financial obligations.