ترجمه مقاله نقش ضروری ارتباطات 6G با چشم انداز صنعت 4.0
- مبلغ: ۸۶,۰۰۰ تومان
ترجمه مقاله پایداری توسعه شهری، تعدیل ساختار صنعتی و کارایی کاربری زمین
- مبلغ: ۹۱,۰۰۰ تومان
ABSTRACT
Based on the central premise that corporate social responsibility (CSR) actions are inherently moral acts, we draw upon moral foundations theory to investigate the extent to which consumers' moral foundations affect their pro-company behaviors based on CSR domains. In two studies, our results reveal that when consumers' moral foundations are congruent with CSR domains, positive pro-company behaviors increase. Moreover, this congruency effect is observed only in positive CSR actions but not in CSR lapses. Lastly, we introduce consumercompany identification as the underlying process driving the consumer-domain congruence effect on procompany reactions. Theoretical contributions and practical implications for marketers are discussed.
Discussion and conclusion
Building on both the CSR and moral foundations literatures, we theorized that the congruence between consumers' moral foundations and CSR domains would elicit more positive reactions to a company engaging in CSR. Specifically, two studies provided general support for our prediction that consumers with greater individualizing moral concerns react more positively to CSR domains perceived as more individual-oriented whereas domains perceived to be more group-oriented are evaluated more positively by consumers with greater binding moral concerns. Furthermore, we demonstrated that such consumerdomain congruence is sensitive to positive CSR actions but not to CSR lapses. Finally, we found that consumer-company identification is the underlying process driving the consumer-domain congruence effect on pro-company reactions. Below, we discuss the contributions of our study to both marketing theory and practice followed by a discussion of study limitations and future research opportunities.