دانلود رایگان مقاله انگلیسی دستیابی به توجه مصرف کنندگان از طریق فن آوری های در حال ظهور: بازاریابی الکترونیکی - امرالد 2017

Abstract

Purpose – The purpose of this paper is to investigate the relationship between e-marketing (eM) and consumers’ buying behavior particularly exploratory buying behavior tendencies (EBBT) with moderating effect of a gender in the context of China. Design/methodology/approach – Structural equation modeling using SPSS/AMOS was majorly applied to ascertain the relationship and hypotheses testing. First, the correlation of eM toward EBBT is examined using five factors: internet marketing (IM), e-mail marketing (EMa), intranet marketing (IMa), extranet marketing (EM), and mobile marketing (MM). Second, the relationship of each dimension of the eM model is determined autonomously to ensure the importance of such emerging technologies in marketing communications. Third, the effect of gender as a moderator is measured. To this end, primary data were collected through random distribution of the questionnaires among 1,600 consumers particularly students of the universities between February 2016 and August 2016 within North China. Findings – The findings revealed that eM has a significant correlation on consumers’ EBBT. The comprehensive analysis of each factor of eM, i.e., IM, EMa, IMa, EM, and MM is positively correlated to EBBT. The present study revealed that gender did not moderate among the relationships of eM and EBBT. Additionally, study furnishes practical directions on how managers can utilize such emerging and revolutionary technologies in marketing activities to probe, understand, and reinforce consumers’ buying behavior. Research limitations/implications – The research has limitations related to geographical location and sample size which thus limits the widespread generalization. Practical implications – This study affirmed that organizations must engage the consumers using such technologies that are more likely acceptable by consumers in the present customer-oriented and digital era. The marketers must engage consumers the way they wish to be engaged by developing appropriate promotional strategies. The study provides possible implications both theoretical and managerial along with a contribution to the literature of eM and consumers’ buying behavior. Social implications – Understanding the emerging technologies may furnish valuable insights for individuals to work well within Chinese SMEs. Originality/value – The topic of eM has acknowledged as an evolving concept which is gaining an intense concern of both academician and practitioners. Therefore, more research mainly empirical work is still needed to probe the insights of eM across the globe. This study attempts to fulfill such need with empirical evidence together with an in-depth examination of eM determinants, collectively and autonomously.

5.2 Limitations and future directions

The study has limitations that might be acknowledged in future directions. First, the sample size is limited to 1,350 consumers within Northern region of the People Republic of China, which thus limits its generalizability. Second, applications of the current study are limited to a B2C perspective. Third, data were obtained from university students which further need to be generalized with data collection from different respondents within China and other nations. Fourth, this study examined the effect of a single factor (gender) toward the EBBT where a study might be conducted to explore the influence of internal and external factors to validate the findings toward other nations in future. In précised manner, replicating further empirical work toward remainder areas along with different sample size and regions may assist to validate the findings of such innovative and thriving technologies in future.

This study proposes several research directions for academics and practitioners. While the study is limited to northern central regions of the China, consequently a longitudinal study might be expanded to examine the nexus of such flourishing technologies toward multiple regions, locally and globally together with a large number of sample sizes. A future research might be conducted to evaluate the relationship from B2B and B2G perspectives to furnish additional shreds of evidence across the globe.