دانلود رایگان مقاله انگلیسی پذیرش سیستم های داخلی برنامه ریزی منابع انسانی (ERP) - اشپرینگر 2017

Abstract

In the current competitive global market, organizations are implementing information and communication technology (ICT) that could add value to their products, processes, and satisfaction of their users. The adoption, implementation and use of homegrown enterprise resource planning (ERP) systems is one of these mechanisms being globally used for recording, processing, storing, and exchanging organizational information anytime anywhere. Although organizations have been utilizing ERP systems, the acceptance of homegrown ERP systems is given less attention as compared to commercial off-the shelf (COTS) software. Hence, this research studied factors that determine acceptance of homegrown ERP through the extension of unified theory of acceptance and use of technology (UTAUT) model. The finding revealed that performance expectancy, effort expectancy, social influence, competitive advantage, cost effectiveness, and facilitations functions are determinants of homegrown ERP system acceptance in Ethiopia. Moreover, experience and voluntariness are found to be significant moderators of the study.

Implications and conclusions

This empirical study identified those factors that determine acceptance of homegrown ERP in Ethiopia through an extended UTAUT model. The findings showed that performance expectancy, effort expectancy, social influence, competitive advantage, cost effectiveness and facilitating conditions were significant in acceptance of homegrown ERP in Ethiopia. This in turn shows that the findings could be applicable to other developing countries whose context is similar to Ethiopia. The model acceptance or adoption model homegrown ERP by user subjects was well predicted using performance expectancy, effort expectancy, social influence, competitive advantage, cost effectiveness and facilitating conditions, and the moderating effects of experience and voluntariness. The model developed in this study has made a foundation for future research works that focus on adoption of homegrown ERP systems in the context of developing countries. Future research could focus on, for example, integration of homegrown ERP and COTS and its risk.

Decision makers on the adoption and use of homegrown ERP systems have to understand these adoption determinants in order to be benefited from their advantages over COTS. Benefits include this software could specifically be designed per the requirements of organizations and can be tailored to fit exactly with the way the organization inquires; such software is flexible and can be customized to interface with other software as well; it is possible to easily access support services that commonly emanate from changing rules, regulations and requirements.