دانلود رایگان مقاله انگلیسی هوش مصنوعی و آینده کار: همزیستی انسان-AI در تصمیم گیری سازمانی - الزویر 2018

عنوان فارسی
هوش مصنوعی و آینده کار: همزیستی انسان-AI در تصمیم گیری سازمانی
عنوان انگلیسی
Artificial intelligence and the future of work: Human-AI symbiosis in organizational decision making
صفحات مقاله فارسی
0
صفحات مقاله انگلیسی
10
سال انتشار
2018
نشریه
الزویر - Elsevier
فرمت مقاله انگلیسی
PDF
نوع مقاله
ISI
نوع نگارش
مقالات پژوهشی (تحقیقاتی)
رفرنس
دارد
پایگاه
اسکوپوس
کد محصول
E10697
رشته های مرتبط با این مقاله
مدیریت، مهندسی کامپیوتر
گرایش های مرتبط با این مقاله
مدیریت فناوری اطلاعات، هوش مصنوعی
مجله
افق های تجاری - Business Horizons
دانشگاه
School of Information & Library Sciences - University of North Carolina - U.S.A.
کلمات کلیدی
هوش مصنوعی؛ تصمیم گیری سازمانی؛ همبستگی انسان و ماشین؛ تقویت انسانی؛ تصمیم گیری تحلیلی و بصری
doi یا شناسه دیجیتال
https://doi.org/10.1016/j.bushor.2018.03.007
چکیده

Abstract


Artificial intelligence (AI) has penetrated many organizational processes, resulting in a growing fear that smart machines will soon replace many humans in decision making. To provide a more proactive and pragmatic perspective, this article highlights the complementarity of humans and AI and examines how each can bring their own strength in organizational decision-making processes typically characterized by uncertainty, complexity, and equivocality. With a greater computational information processing capacity and an analytical approach, AI can extend humans’ cognition when addressing complexity, whereas humans can still offer a more holistic, intuitive approach in dealing with uncertainty and equivocality in organizational decision making. This premise mirrors the idea of intelligence augmentation, which states that AI systems should be designed with the intention of augmenting, not replacing, human contributions.

نتیجه گیری

Summary: Call for a new humanmachine collaboration


The rise of AI calls for a new human-machine symbiosis, which presents a shifting division of work between machines and humans. Pervasive visions of partnerships between humans and machines suggest that machines should take care of mundane tasks, allowing humans to focus on more creative work. Given the substantial improvement in AI capabilities in recent years, this article goes beyond this simple vision and advances the notion of human-machine collaboration by focusing on the comparative advantages held by humans and machines in relation to the three characteristics that affect almost all organizational decision making. Although AI capabilities help humans overcome complexity through a superior analytical approach, the role of human decision makers and their intuition in dealing with the uncertainty and equivocality of decision making remains unquestionable. Machines depend upon humans when subconscious decision heuristics are necessary to evaluate and facilitate the outcomes of decisions.


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