CONCLUSION
Due to vast extensions of the network, various websites and applications have emerged that keep the extensive amount of user information. Web usage mining helps in discovering the patterns from user’s weblogs and through that extracted information, knowledge is drawn out and used in various fields like e-commerce, online business sites etc[6]. Studying and analyzing this information helps the designers in catering to user’s specific needs i.e. personalizing user experience and efficiently organizing the websites. Also, customer behavior patterns help in establishing business rules and based on these the organization identifies the future needs the customer may develop and their current likings [3].In this paper, we presented a survey on web usage mining, the processes involved, the techniques used. Further, we have discussed various issues and challenges and the future trends which are mainly related to privacy and dealing with large volumes of data.