دانلود رایگان مقاله دیدگاه های کارکنان اورژانس در طراحی و ایمنی در محیط کار

Abstract

Emergency Medical Services (EMS) is a demanding and hazardous industry. Because of the changing roles in the emergency response system, EMS workers are increasingly expected to provide treatment and care in addition to transport, which increases their task load and susceptibility to harm. This paper serves to outline the EMS field from the worker's perspective with the purpose of understanding their views on health, safety, and the work environment, and identify where gaps in worker well-being are exposed. Through direct observation, field studies, and formal interviews with EMS professionals, we discuss where reluctance lies in addressing safety issues and the current efforts to address them. A high prevalence of responses regarding the inadequacy of ambulance restraining systems was reported, as existing interventions do not take into account medic needs.

7. Conclusion

In this paper, we examined how the roles of EMS workers have changed over time, and explored the views of EMS workers on their personal health and safety at work. To determine whether there was a perceived issue among EMS workers, a mixed methods multiphase study was conducted. Special attention was given to the work environment, tasks, and equipment used to determine the factors that had the most significant effect on performance. Workers' ideas and experiences regarding job safety, efficiency, and workplace design were also reported. TLX data, observations, and interviews indicate that there are several areas for improvement in terms of design. More importantly, a systems approach should be taken to avoid the precedent of piecemealed, tacked on solutions that do not work well together. Eliminating redundancy or ill-cooperating equipment has the potential to save time and reduce temporal demand, and has great potential to ease the mental burden on EMS workers.