Conclusion
In Taiwan, most election polls have been conducted using telephone calls for years. With the rise in popularity of the Internet and the rapid development of IT technologies, many people express their opinions about the election on Internet platforms. The major contributions of this study are two-fold. First, in order to address the problem of the Chinese opinions, which are generally expressed in more subtle and complex ways, this study proposes new rules for the extraction of Chinese opinion words associated with attribute words. Second, this study applies Chinese semantic analysis to assist in predicting election results and investigating the topics of concern to voters. To analyze the opinions of the municipal governance-related issues of concern to the citizens in Taichung city, this study classified the collected comments into six topics, including candidates' backgrounds, transport infrastructure, livelihood and public security, arts and culture, social welfare policies, and local economy and industrial construction. Based on the scores of each topic, political parties and candidates can get a clearer idea about the public needs, and utilize this information to plan better policies. We used correspondence analysis to visually present the competition strength of the two mayoral candidates. That the prediction had only 3.62% difference from the real election results shows the effectiveness and accuracy of the proposed prediction method.
This study has some limitations that require further consideration in the future. First, this study focused on revealing Web opinions, and the poll results obtained from traditional method, such as telephone surveys and questionnaires, were not included. To get a more accurate election prediction result, merged methods should be conducted in the future. Second, the opinion database should be updated by considering some newly appeared symbols, such as "囧", an emoticon meaning embarrassment, and "XD", which indicates smiling with eyes narrowed. Third, the extraction rule should capture the ironic sentiments. For example, according to the extraction rule in this study, "○○○候選人好棒棒" would be classified as a positive statement since it includes "好 (very)" and "棒 (excellent)"; However, it is actually a negative statement. Fourth, a sentence that expresses an opinion with a question mark is usually presenting a negative statement or a weak positive statement.