دانلود رایگان مقاله انگلیسی نقش دانشگاه ها در مدیریت دانش پروژه های شهر هوشمند - الزویر 2018

ABSTRACT

The development of smart cities is becoming more and more based on knowledge management (KM) frameworks. This leads to new managerial challenges, which reflect the complexity of KM governance and processes issues of smart city projects as well as the need to manage knowledge that originates both within and beyond projects' boundaries. However, in-depth research on the development of smart cities from a managerial and KM perspective has remained scant. In detail, although universities are deemed to be responsible for the competitiveness and superiority of knowledge-based ecosystems, like smart city projects, the different roles they play in such projects when dealing with KM governance and processes issues are still understudied. Therefore, by conducting an exploratory case study of 20 smart city projects, this paper aims to scrutinize how universities manage the KM governance issue when internal knowledge is used, the KM governance issue when external knowledge is used, the KM processes issue when internal knowledge is used, and the KM processes issue when external knowledge is used. Results reveal that universities act as knowledge intermediaries, knowledge gatekeepers, knowledge providers, and knowledge evaluators.

5.1. Relevant findings

Developing smart cities is the main goal of current urban development efforts. Thereby, several studies have delved into the dynamics favoring the effective completion of smart city projects (Bresciani et al., 2017; Scuotto et al., 2016). Although, in the past, the implementation of information and communication technologies has been the primary concern of such projects (Bulu, 2014), more recent urban planning theories attempt to boost urban development based on a KM perspective, according to the KBUD approach (Yigitcanlar and Velibeyoglu, 2008). However, this poses new managerial challenges in smart city projects, and the extant research falls short of a clear understanding of efficient and effective KBUD management procedures (Yigitcanlar, 2014; Yigitcanlar and Dur, 2013). In detail, this calls for more careful attention in untangling the complexity of KM governance and processes issues of smart city projects, especially resulting from the adoption of knowledge originating both within and beyond projects' boundaries. In response, we conducted a qualitative study that provides new and fresh viewpoints of the roles of universities in the development of knowledgebased smart city projects, viewed as “Ba” for knowledge creation and management.